Easy Returns!
Varelli Designs Return Policy
We are sure you love your Varelli Designs Purchase; however, please know that customer satisfaction is our number one priority at Varelli Designs.
If you are unsatisfied with your purchase, you can receive store credit or exchange your pieces within 3 business days after received. Please note exchanges take 2-8 business days to process.
Full refund is only available when it is a production mistake on our end or an item arrives to you damaged. Such case must be notified no longer than 2 business days after merchandise was delivered and a photo of the damaged piece will be required. Please note in case of a refund, refunds may take anywhere from 2-5 weeks to process.
Fine jewelry pieces will be charged a 20% re-stocking fee for any exchange.
Please note returns are also at customer's expense. Varelli Designs is not responsible for returning shipping charges.
Our Return Policy:
- All returns are refunded via store credit in the form of a Varelli E-Gift Card.
- Items must be sent back within 3 business days of the delivery date
- Varelli Designs reserves the right to apply a 20% restocking fee for each item.
- Returns are processed within 5-7 business days after your item(s) are received at our Distribution Center.
- Varelli Designs not provide pre-paid return labels; you will be responsible for covering the shipping costs to return.
- Damaged, defective, or incorrect items must be reported within 2 days of delivery. (Note: If such items are not reported in a timely fashion, we will not issue store credit. Please email photo and information of damaged item to customerservice@varellidesigns.com for assistance.)
- Return packages must include a completed return request form and original packing slip to ensure processing.
- Return drop-offs are not accepted at our Distribution Center or corporate office.