If you are unhappy with your purchase or would like to return your items, please send your item(s) back to our Distribution Center in accordance with the following Return Policy:
- Items must be sent back within 30 days of the delivery date.
- Items must be unworn, unwashed, and have original tags attached.
- Items must be free of stains, makeup, deodorant, or wear.
- Bodysuits, swimwear, and undergarments are non-returnable.
- Beauty products, cosmetics, and accessories are non-returnable.
- Varelli Designs reserves the right to apply a 50% restocking fee for Final Sale or stale items.
- All returns are refunded via store credit in the form of a Varelli E-Gift Card.
- Returns are processed within 5-7 business days after your item(s) are received at our Distribution Center.
- Varelli Designs not provide pre-paid return labels; you will be responsible for covering the shipping costs to return.
Damaged, defective, or incorrect items must be reported within 2 days of delivery. (Note: If such items are not reported in a timely fashion, we will not issue store credit. Please email firstname.lastname@example.org for assistance.)
- Return packages must include a completed return request form and original packing slip to ensure processing.
- Return drop-offs are not accepted at our Distribution Center or corporate office.
Additional notes: Depending on the shipping method and carrier selected, your return package may take several days to reach us. Keep your proof of postage and ship your return along with a tracking number as we are not liable for return packages that are lost or stolen in-transit. Without proof of receipt and delivery, Verelli Designs will not issue store credit for your returns. Once your return is fully processed, we will issue you store credit in the form of a Varelli Designs E-Gift Card for use on a future purchase. E-Gift Cards never expire, and are redeemable right away!
Helpful Hint: if returning by mail, we suggest using USPS flat rate shipping for convenience (you can find information on flat rate shipping via USPS.com or by clicking here). You will be responsible for covering shipping costs to return items and shipping charges must be prepaid.